As members of NADCA (Natl. Air Duct Cleaning Assn.) and pioneers in the duct cleaning industry, Action Duct Cleaning is proud of its longstanding commitment to quality service at affordable prices - without losing the friendliness and courtesy rooted in our family business origins. Dan and Betty Stradford are still very active in the company and are always glad to hear from clients.
Our Mission is to improve the quality of Life around us by professionally and ethically delivering our services to as many clients as possible.
PURPOSE NO. 1:
To enhance the Safety, Health, Productivity, and Life Enjoyment of our clients through our duct cleaning and other services.
PURPOSE NO. 2:
To deliver REMARKABLE service (service so good the client remarks on it to himself, us, or his friends).
Mission:
To set an example of quality and service for health-focused environmental and industrial hygiene services.
By working hard to refine Action Duct, we raise the bar for everyone. And by doing so, we create enhanced expectations and standards in the industry.
Interview Q&A
How long have you been in business?
Founded in 1978 and incorporated in 1984, Action Duct Cleaning was started as a family business by Dan and Betty Stradford. The company has bloomed into a bustling enterprise servicing all of California, from five offices, with thousands of jobs performed annually. The list of satisfied clients ranges from the top names of corporate America, hotels, hospitals, celebrities, and government agencies to countless home owners in California.
What is your primary product or service?
Action Duct Cleaning services an extensive customer base of Fortune 500 corporations, Industrial Facilities, Schools, Government Agencies and buildings and Celebrity Homes.
Industrial
American Institute of Baking (AIB) Accreditation Compliance
High Ceiling Area & Cavity Cleaning
Infectious Control Programs
Industrial Cleaning
Industrial Exhaust Cleaning
Steam & Pressure Washing
Swamp Cooler Service
HVAC Systems & Duct Cleaning
Silos
Tanks
Hoppers
Hotels & Hospitals
UL Firewall compliance
NFPA Fire & Smoke Damper Inspections Compliance
Infectious Control Programs - (Containment)
Surgical Ventilation Systems
Emergency Rooms
Clean Rooms
HVAC Systems & Duct Cleaning
Dryer Ducts
Laundry Exhausts
Bathroom Exhausts
Grease Exhaust Cleaning
Pressure Washing
Hallway Exhausts
Restaurants
Kitchen Exhaust Cleaning
HVAC Systems & Duct Cleaning
Fan Repair
High Pressure Steam Washing
Bathroom Exhausts
Swamp Cooler Service
Residential
Chimneys
HVAC System & Duct Cleaning
Dryer Ducts
Kitchen Exhaust Cleaning
Bathroom Exhausts
Filter Sales
HOA & Management CO.
Dryer Ducts
Trash Chutes
Rain Gutters
Chimneys
HVAC Systems & Duct Cleaning
Power Washing
Kitchen Exhaust
Commercial – Stadiums & Convention Centers
HVAC & Duct Cleaning
Grease Exhaust Cleaning
High Ceiling & Cavity Cleaning
Bathroom Exhausts
How did you first become interested in your line of business? (if owner) - What is your background? (If owner or store manager)
Having originated as a duct cleaning company in 1978 and listening to the continually-growing demands of our valued customers, Action Duct has diversified into an industry leader, offering a broad spectrum of industrial cleaning services and solutions critical to maintaining a safe, healthy and productive work environment for both company production cycles and the inner office.
We work closely with contractors, facility, plant managers and engineers to aggressively deliver results on your toughest cleaning jobs. Whether it is a custom situation that no other company can handle or a conventional system cleaning, we have the expertise to plan and provide the right cleaning strategy to effectively work with your time-sensitive schedules and production cycles. Action Duct Cleaning strives to take facility maintenance burdens off your plate and streamline the process in order for you to focus on your core business. Over 30 and counting years in business and over 30 years of satisfied customers later, Action Duct Cleaning still lives up to our expectation of “Helping America Breathe Easier.”
Mission:
To set an example of quality and service for health-focused environmental and industrial hygiene services.
By working hard to refine Action Duct, we raise the bar for everyone. And by doing so, we create enhanced expectations and standards in the industry.
How do you differentiate yourself from other businesses in your category and area?
Action Duct Cleaning, Inc. has been very aggressive as one of the ealierst pioneers in our industry. We constantly work at improving our internal administrative processes, quality assurance and customer service departments. We do so through the investment in innovative technologies to help streamline our interaction with clients.
Our research and development department continually investigates new technologies that enhance our deliverables in the field. This, coupled with our desire for higher education and certifications in our industry helps keep us a step ahead of the industry itself.
• Action Duct was founded in 1978 – over 30 years ago – and is one of the pioneers of the duct cleaning industry but our pricing has always remained competitive.
• Seven of our foremen have twenty years or more experience in the industry.
• Our crew members are seasoned and have been on the job an average of ¬¬¬¬¬¬¬¬10-15 years.
• We have a mechanical engineer and an electrical engineer on staff.
• We have a quality assurance director on 24-hour call to handle any concerns that come up.
• We existed before NADCA - the National Air Duct Cleaners Association - was even formed and we were one of its founding members.
• Action Duct’s founder is still active and has published many articles in the NADCA journal and trade magazines to educate contractors.
• We stand by our work and we clean in accordance with the highest NADCA standards.
• We work all hours and weekends at no additional cost.
• We’re known in the industry for having a large number of crews and being able to rapidly mobilize them on short notice.
• We use green products in our cleaning.
• We’ve never had a claim on our contractor’s license or bond.
• Our client list includes top celebrities, Fortune 500 companies, and all levels of public works.
How many locations do you have and do you have plans to expand?
Action Duct currently has 5 locations covering California and we travel nationally. We are currently working on an aggresive plan to expand branches across the region and nation over the next two years.
What type of payments do you accept?
We accept all major credit cards, checks and of course cash if necessary.
Which areas do you service?
Our branches include:
Los Angeles County ~ 626-791-7870 Fax: 626-791-7867
info@actionduct.com
Orange County ~ 714.639.1185
ocbranch@actionduct.com
San Diego ~ 714.639.1185 ~ Fax: 714.685.2189
sdbranch@actionduct.com
Riverside/San Bernadino County ~ 951.582.9046
rvbranch@actionduct.com
Northern California ~ Los Angeles ~ 800.371.2284
Orange County ~ 714.639.1185
ocbranch@actionduct.com
San Diego ~ 714.639.1185 ~ Fax: 714.685.2189
sdbranch@actionduct.com
Riverside ~ 951.582.9046
rvbranch@actionduct.com
Northern California ~ 1-800-371-2284
ncbranch@actionduct.com
scbranch@actionduct.com
Who owns your company or runs daily operations?
Dan Stradford is our Founder/C.E.O.
Carlos Romero is our Executive Director
What are your hours of operation?
Our office hours are Mon-Fri 8:30am-5:00pm.
We provide both 24/hr and emergency night and weekend service at no additional charge.
We also have a 24hr emergency hotline for after hours contact: 323-209-8548