Professional Bilingual Xchange
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Professional Bilingual Xchange
PO Box 63243
Los Angeles, CA 90063
PO Box 63243
Los Angeles, CA 90063
Toll Free Number: (800) 608-3633
Phone Number: (323) 265-7676
Fax Number: (323) 266-3948
Web Address: www.probx.biz
Phone Number: (323) 265-7676
Fax Number: (323) 266-3948
Web Address: www.probx.biz
Categories: Answering Machines, Telephone, Business Solutions, Communications Services, Paging & Answering Service, Telephone Companies
Telephone Answering Services.
Professional Bi-Lingual Xchange is a California based 24-Hour Bilingual Telephone Answering Service in English and Spanish. Our operators are specially trained to meet your clients needs, answering your phones as you would. Your business is as important to us as to you.
Keywords: bilingual, spanish, english, spanish-english, english-spanish, telephone answering service, telephone, answering, service, bilingual answering service, TAS, answering bureau, bureau, translating services, translating, translating service, service, telephone translating service
Professional Bi-Lingual Xchange is a California based 24-Hour Bilingual Telephone Answering Service in English and Spanish. Our operators are specially trained to meet your clients needs, answering your phones as you would. Your business is as important to us as to you.
Keywords: bilingual, spanish, english, spanish-english, english-spanish, telephone answering service, telephone, answering, service, bilingual answering service, TAS, answering bureau, bureau, translating services, translating, translating service, service, telephone translating service
Customer Reviews for Professional Bilingual Xchange
Anthony Gonzalez on 2/1/2014 11:42:55 PM
Anthony Gonzalez on 2/1/2014 11:42:55 PM
Very polite operators , they make sure that I get my calls no matter if the caller speaks English or Spanish.
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Interview Q&A
How long have you been in business?
55 years
What is your primary product or service?
Bi-lingual ( English/Spanish) Telephone Answering Services.
How did you first become interested in your line of business? (if owner) - What is your background? (If owner or store manager)
The founder of the company Elisa G Perez , worked for the telephone company in the late 40's early 50's, at that time the telephone company forbade operators to speak any other language than English. She saw an opportunity to help the population that was being ignored. She took her skills as an operator went to work for a major hospital and became director of communications. She learned more about telco and services they provided. She then started her answering service. The company is now being run by her son.
How do you differentiate yourself from other businesses in your category and area?
There is an old saying " There are things you know and things that you don't know.' In dealing with the public and the Latin community in particular they tend to not like automated answering systems. They will hang up if they believe that its a recording ( that is the loss of a potential client/customer). They feel and rightfully so that the message they leave will SIT in a computer until someone retrieves the message and that it may be a long time before anyone response to their call. With my company we are live answer. We answer in both English and Spanish the callers know that their call is being handled by a live person that cares about them and that their needs will be met. This is vitally important in dealing with medical emergencies.
How many locations do you have and do you have plans to expand?
We have one office, with call forwarding we can answer anywhere in the nation or state.
Provide detailed directions to your location
We are located by the Pomona ( 60 ) and the Long Beach freeways (710) right off of 3rd street.
What type of payments do you accept?
Checks, credit card via Pay Pal.
Which areas do you service?
We have customers from Northern California and in the greater Los Angeles area.
Who owns your company or runs daily operations?
The company is run by the founders son. Family owned and operated.
What are your hours of operation?
We are 24 hours a day 7 days a week.
What is the best compliment anyone can give you?
When we signed a physician in northern California as a client, after several months of service he called and said his practice had increased by 30 % because of our services.
What is your favorite quote or Bible verse?
Thessalonians 3:10 "For even when we were with you, we used to give you this order: if anyone is not willing to work, then he is not to eat,"
55 years
What is your primary product or service?
Bi-lingual ( English/Spanish) Telephone Answering Services.
How did you first become interested in your line of business? (if owner) - What is your background? (If owner or store manager)
The founder of the company Elisa G Perez , worked for the telephone company in the late 40's early 50's, at that time the telephone company forbade operators to speak any other language than English. She saw an opportunity to help the population that was being ignored. She took her skills as an operator went to work for a major hospital and became director of communications. She learned more about telco and services they provided. She then started her answering service. The company is now being run by her son.
How do you differentiate yourself from other businesses in your category and area?
There is an old saying " There are things you know and things that you don't know.' In dealing with the public and the Latin community in particular they tend to not like automated answering systems. They will hang up if they believe that its a recording ( that is the loss of a potential client/customer). They feel and rightfully so that the message they leave will SIT in a computer until someone retrieves the message and that it may be a long time before anyone response to their call. With my company we are live answer. We answer in both English and Spanish the callers know that their call is being handled by a live person that cares about them and that their needs will be met. This is vitally important in dealing with medical emergencies.
How many locations do you have and do you have plans to expand?
We have one office, with call forwarding we can answer anywhere in the nation or state.
Provide detailed directions to your location
We are located by the Pomona ( 60 ) and the Long Beach freeways (710) right off of 3rd street.
What type of payments do you accept?
Checks, credit card via Pay Pal.
Which areas do you service?
We have customers from Northern California and in the greater Los Angeles area.
Who owns your company or runs daily operations?
The company is run by the founders son. Family owned and operated.
What are your hours of operation?
We are 24 hours a day 7 days a week.
What is the best compliment anyone can give you?
When we signed a physician in northern California as a client, after several months of service he called and said his practice had increased by 30 % because of our services.
What is your favorite quote or Bible verse?
Thessalonians 3:10 "For even when we were with you, we used to give you this order: if anyone is not willing to work, then he is not to eat,"
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